Technology Topics
from Available Technology Inc
November / December 2009
In This Issue
Santa's Holiday Travel Tips
Downloads of the Month
Next Month - Hate Windows Vista? Why You'll Love Windows 7
Featured Links:
 
This area features the websites of some of our clients. It changes every month.  Want to be seen here?  Email me and I'll list you.
 
-
Contact Us:
To get information on any of the products featured in this newsletter, call our office at 864.232.1234.
 
Available Technology provides outsourced IT and network support to businesses in SC.  We are a Microsoft Small Business Specialist and are Apple certified.
 
Call to schedule an appointment or for remote support go to our website at Available-tech.net.
Dear Reader,
 
Become a Fan of Available Technology on Facebook.  If you're interested, follow me on Facebook and Twitter.
   
Upgrade to Windows 7 and enjoy longer battery life, better performance and unmatched compatibility.  Call us for information on upgrading.
 
Thanks for a great year.  We wish all of you a wonderful Holiday season!
  
Missed any of our Tech Topics issues?  Catch up here. 
Downloads of the Month 
  
Forgetting passwords is one the most common problems that we experience in day to day support of computer users.  One tool that is invaluable for recovering lost passwords is Snadboy's Revelation.  If you can't remember your password, but it is stored in the hidden format (like *******) just fire up revelation and drag the cursor over the hidden password to reveal it!
 
Like Birds?  Have an iPhone? Then this is your lucky day ! iBird Explorer is a interactive field guide to all birds in North America.  iBird features photos, video, bird calls and detailed information to help you identify and enjoy birds. 
 
 
Santa's Holiday Traveling Tips
--------------------------------------------------------------------
Santa Claus is a geek.
 
Yes, he's been around since the year 270 and is traditionally thought of as "old school", but I think there is plenty of evidence to prove Kringle's interest in technology. 
 
  • The number of households in the world has increased.
  • The number of children in the world has increased.
  • The quality and complexity of toys has increased.
  • The number of Santa's has not increased.
 
Therefore, just like you and me, Santa needs to constantly upgrade his procedures and policies to keep up his productivity to get Rudolph in the air and get the toys (and coal) to the kids on time. 
 
For more info on the Physics of Santa, check HERE.
 
Of course, more work demands more help.  As the number of Santa's elven helpers increases, the amount of time Santa spends in management also increases.  Although an expert delegator, to be sure, Kringle needs to leverage every technological tool available to stay on top of his game.  He is the ultimate sole proprietor. And, according to Lucy from "Merry Christmas, Charlie Brown,"  there's a big Eastern Syndicate waiting to take over if Santa slips up. 
 
Consider the following:
 
  1. He makes his list and checks it twice.  Sounds like the world's largest relational database to me.  The naughty / nice queries alone would be staggering.
  2. As a world traveler, He relies heavily on GPS navigation. Realtime HQ-to-Sleigh updates would be critical.
  3. Santa's not really out of shape. He just loads his Scott's E-Vest with all his geeky gear. See Here
 
  • Santa must have a massive server farm and pointy-eared IT staff to monitor and track his toy production.  RFID and wireless technology would be essential for inventory and shipping.  He's also conveniently located at the North Pole to save money on datacenter cooling.
  • PDA / iPhone connectivity for monitoring air traffic
  • Text messaging and email for constant communication with Mrs. Claus.
  •  
     Mr. Kringle has used this infrastructure to  make himself an expert traveler.  You can be sure that he never pays full price for air fare.  But despite experience and connections with various travel bureaus, he knows a thing or two about traveling safely with a computer. 
     
    So without further ado, straight from the North Pole, here are Santa's tips for keeping your computer and your data safe while traveling this holiday season.
     
    --------------------------------------------------------------------
    1. Avoid using computer bags
    Ever wonder what people are carrying in those computer bags?  No, you don't. That's because computer bags always contain
    ---- get ready --- COMPUTERS. Instead, try toting your laptop in something more common like a padded briefcase or suitcase.  Backpacks work well for this also.

    2. Never leave passwords in your carrying case
    It's surprising how many people do this.  A password left in a stolen computer case can compromise your personal information, bank account and identity as well as that of your business netowrk and customer's files.  Youi wouldn't leave the key sticking out of your front door lock, so don't leave your atm pin on a laminated card that says "ATM PIN" in your laptop bag.

    3. Carry your laptop with you
    The FAA says that 12,000 laptops computers PER WEEK are lost in US Airports.  70% of these are never recovered, and 50% of travelers losing laptops say that important customer or company information was on the lost computer.  Many of these are checked as baggage and are never seen again.  Carry your computer on to keep it safe.

    4. Encrypt your data
    If someone should get your laptop and gain access to your files, encryption can give you another layer of protection. With Windows XP, Windows Vista, and Windows 7 you can choose to encrypt files and folders. Then, even if someone gains access to an important file, they can't decrypt it and see your information.  Call us to learn more about how to encrypt your files.

    5. Keep your eye on your laptop
    When you go through airport security don't lose sight of your bag. Hold your bag until the person in front of you has gone through the metal detector. Many bags look alike and yours can easily be lost in the shuffle.

    6. Avoid setting your laptop on the floor
    This goes for all luggage you carry while at the airport, bus terminal, spaceport, boat dock or transporter room.  Putting your laptop or bag on the floor is an easy way to forget or lose track of it. If you have to set it down, try to place it between your feet or against your leg (so you're always aware it's there).

    7. Buy a laptop security device
    If you need to leave your laptop in a room or at your desk, use a laptop security cable to securely attach it to a heavy chair, table, or desk. The cable makes it more difficult for someone to take your laptop.
     
    There are also programs that will report the location of a stolen laptop. They work when the laptop connects to the Internet, and can report the laptop's exact physical location. Computrace is probably the best example of this kind of program.  Tracking software greatly increases the chances of getting your computer back if it is stolen.

    8. Use a screen guard
    In the old days, we had passive matrix screens that weren't very bright and could only be seen clearly if you were sitting directly infront of the computer with your eyes slightly crossed.  Although headache inducing, these were much more secure than today's bright, clear screens that can be seen from almost any angle. To keep the guy who keeps staring at you from across the aisle from seeing your valuable personal information, pick up a screen guard.  These guards help prevent people from peeking over your shoulder as you work on sensitive information in a public place. This is especially helpful when you're traveling or need to work in a crowded area.  Depending on the size and orientation of your screen, they range in price from $30 to $100 and can be found at Office Depot and other office and technology stores.

    9. Try not to leave your laptop in your hotel room
    A hotel room is about the most unsafe place you can possibly leave a valuable item like a computer, other than the middle of a busy street.  Not only is it possible for someone to enter your room without your permission, it is certain that they will. If you must leave your computer, make it a habit to put the "do not disturb" sign on the door.

    -------------------------------------------------------------------
    Although none of us can hope to approach the sheer amount of productivity that Santa Claus squeezes out year after year, we can be as safe and careful as possible while traveling to see our loved ones this Christmas.
     
    Take advantage of Santa's 1739 years of experience and be safe as you make your deliveries this year.
     
    Have a great Holiday! 
     
    ----------------------------------------------------------------
    For information on any of the information in this month's newsletter, please call Available Technology at 864.232.1234

    Be safe and be smart.  Remember: Your computer should work for you, not the other way around.
     
    Sincerely,
     

    Mike Lane
    Available Technology Inc